Privacy Policy

Effective Date: July 31, 2026

1. Overview

This Privacy Policy explains how Hammer Down Roofing ("Hammer Down Roofing," "we," "us," or "our") collects, uses, and protects information when you visit hammerdownroofers.com or contact us to request a roofing estimate. By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you request a free estimate, fill out a contact form, or otherwise reach out to us, we may collect:

• Your name
• Phone number
• Email address
• Property address
• Details about your roofing project — for example, the type of work you need or when you'd like it done

We do not require you to create an account or provide financial information to use our website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate request or inquiry
• Schedule inspections, estimates, and appointments
• Communicate with you about your project
• Provide customer service and answer questions
• Send you text message updates, but only if you've opted in (see Section 4 below)

We do not use your information for anything beyond running our roofing business and communicating with you about it.

4. Text Messaging (SMS) Terms

If you provide your mobile phone number through our website's contact or estimate request form and opt in to text messaging, Hammer Down Roofing may send you SMS text messages related to your inquiry and our services.

• Message types: You may receive appointment confirmations, project or job status updates, and occasional promotional offers about our roofing services. Submitting the form also triggers an internal notification to our team so we can respond to your inquiry quickly.
• Message frequency: Message frequency varies depending on your project and your communication with our team.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out: You can opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us directly at gethammerdownroofing@gmail.com or 636-538-7177.
• We never sell or share your information for marketing purposes. Your mobile phone number and SMS opt-in consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes. This information is used solely to communicate with you about your own inquiry or project.
• Carriers are not liable for delayed or undelivered messages.

If you have questions about our text messaging practices, contact us at gethammerdownroofing@gmail.com.

5. Cookies & Tracking Technologies

Our website uses standard web technologies to function properly, including web fonts (Google Fonts) and a secure embedded form from GoHighLevel, the customer relationship management platform we use to process estimate requests. This embedded form may use functional cookies necessary for it to load and operate correctly.

We do not use Google Analytics, Meta/Facebook Pixel, or any other third-party analytics or advertising tracking cookies on our website, and we do not use any technology to track you across other websites.

6. How We Protect Your Information

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is 100% secure, but we take your privacy seriously and limit access to your information to what's needed to run our business and serve you.

7. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Trusted service providers who help us operate our business, such as GoHighLevel, our scheduling and customer relationship platform
• Law enforcement or other parties, if required by law

As stated in Section 4, your mobile number and SMS opt-in consent are never shared with third parties or affiliates for marketing purposes.

8. Children's Privacy & Age Requirement

Our website is not directed at children under 13, and we do not knowingly collect information from children.

Our website, services, and SMS text messaging program are intended for users who are 18 years of age or older. By submitting a form on our website or opting in to text messages, you represent that you are at least 18 years old.

9. Your Choices & Rights

You can:

• Opt out of text messages at any time by replying STOP
• Ask us to review, correct, or delete the information we have about you
• Contact us with any privacy questions or requests

To exercise any of these choices, reach out to us using the contact information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Hammer Down Roofing
1939 Wentzville Pkwy, PMB 308
Wentzville, MO 63385
Email: gethammerdownroofing@gmail.com
Phone: 636-538-7177